Privacy Policy

Last updated: April 7, 2026

VAI Talon ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

• Contact Information — name, email address, phone number, company name, and job title submitted through our forms
• Usage Data — pages visited, time spent, browser type, IP address, and referring URLs
• Communication Data — records of calls, SMS messages, and chat interactions facilitated through our platform
• Device Information — device type, operating system, and browser version

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services
• Respond to inquiries and fulfill demo requests
• Send transactional communications and service updates
• Analyze usage patterns to improve product performance
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. How We Share Your Information

We may share your information with:

• Service Providers — trusted third parties who assist in operating our platform (e.g., CRM tools, telephony providers, analytics services) under strict confidentiality agreements
• Legal Requirements — when required by law, court order, or governmental authority
• Business Transfers — in connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS) and at rest, access controls, and regular security reviews. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with your local data protection authority

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our site. You may disable cookies through your browser settings, though some features may not function properly as a result.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at support@vaitalon.com.